Terms of Service

Effective: 19 May 2026

1. Acceptance of these terms

By creating an account or otherwise using DropValidate (the "Service") you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Account terms

• You must provide accurate and current information when signing up.
• You are responsible for keeping your password and OAuth account secure.
• One account per person. Sharing accounts is not permitted.
• You must be old enough to enter a binding contract in your jurisdiction.

3. Credits and payments

• Validations are paid for with credits. Current credit prices are shown on the /credits page.
• Credits never expire while your account is active.
• Refunds. Unused credits are refundable within 7 days of purchase. A validation that has already been run is non-refundable unless the system failed to produce a usable report, in which case we will re-run it or refund the credit.
• Taxes are added at checkout where required by law.

4. What the Service is — and isn't

DropValidate is an automated research tool that scores the commercial potential of a product based on public data (ad libraries, marketplaces, search signals, social chatter). Reports are a research aid, not financial advice and not a guarantee of business success. You are responsible for your own commercial decisions, ad spend, and inventory commitments.

5. Acceptable use

You agree not to:

• Scrape, crawl, or reverse-engineer the Service or its outputs.
• Resell, redistribute, or sublicense validation reports without our written permission.
• Run automated batch validations beyond the credits on your account.
• Use the Service to validate illegal products or products that violate applicable advertising or consumer-protection laws.
• Attempt to gain unauthorised access to other accounts or to our infrastructure.

6. First-timer audit guarantee

Where we have advertised a first-timer audit guarantee, the following applies:

• Eligible only for a user's first validation purchased on the Service.
• Must be claimed within 30 days of running the validation.
• Requires verified receipts showing at least US $500 of ad spend tied to the validated product.
• Our team will audit the campaign and validation and provide written recommendations within 14 days of receiving a complete submission.
• The guarantee does not entitle you to a cash refund of ad spend.

7. Termination

You can delete your account at any time from your account settings or by emailing support@dropvalidate.com. We may suspend or terminate accounts that violate these Terms, with notice where reasonably possible.

8. Liability

The Service is provided "as is" without warranties of any kind, express or implied, to the maximum extent permitted by law. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Changes to these terms

We may update these Terms from time to time. If we make material changes we will notify you by email or via the Service. Continued use after changes take effect means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except where mandatory consumer-protection rules in your country of residence say otherwise.

11. Contact

Questions about these Terms? Email support@dropvalidate.com.